Privacy Policy

1. Who We Are

• Website: https://somtammarket.com/
• Business name: Somtam Market
• Country of operation: European Union
• Contact email: admin@somtammarket.com

Somtam Market is the data controller responsible for your personal data.

2. What Personal Data We Collect

We collect only the data necessary to operate our services.

(a) Account & Identity Data

• • Email address
• • Password (stored in hashed form)
• • User role (customer / partner)

(b) Order & Transaction Data

• • Order details
• • Delivery address
• • Order notes

(c) Technical Data

• • IP address
• • Browser type
• • Device information
• • Log data for security and debugging

(d) Cookies & Analytics

• • Essential cookies (required for login and site functionality)
• • Optional analytics cookies (only with your consent)

3. Why We Collect Your Data

Under GDPR, we must have a legal reason to process your data.

• • To create and manage user accounts Legal basis:Performance of a contract
• • To process orders and provide services Legal basis: Performance of a contract
• • To secure the website and prevent abuseLegal basis: Legitimate interest
• • To improve site performance and user experience (analytics)Legal basis: Consent
• • To comply with legal and regulatory obligationsLegal basis: Legal obligation

4. Cookies

We use cookies to ensure the website functions correctly.

Types of cookies:

• • Essential cookies :required for login, security, and core functionality
• • Analytics cookies : used to understand site usage (only with consent)

You can manage or withdraw cookie consent at any time through the cookie banner.

5. Who We Share Data With

We do not sell your data.

We may share limited data with trusted service providers (“data processors”) such as:

• • Hosting providers
• • Email delivery services
• • Analytics providers
• • Payment processors (if applicable)

All providers comply with GDPR and have appropriate Data Processing Agreements (DPAs) in place.

6. Data Retention

We keep your data only as long as necessary:

• • Account data → until you delete your account
• • Order data → as required by accounting and legal obligations Email delivery services
• • Technical logs → limited retention for security purposes

When data is no longer required, it is deleted or anonymized.

7. Your Rights Under GDPR

You have the right to:

• • Access your personal data
• • Correct inaccurate data
• • Request deletion of your data
• • Withdraw consent at any time
• • Request a copy (data portability)
• • Lodge a complaint with a data protection authority

To exercise your rights, contact: 📧 admin@somtammarket.com

8. Account Deletion

You may request account deletion at any time.

When your account is deleted:

• • Personal data is removed or anonymized
• • Order records may be retained only where legally required

9. Data Security

We use appropriate technical and organizational measures to protect your data, including:

• • HTTPS encryption
• • Secure authentication
• • Access controls
• • Regular updates and monitoring

No system is 100% secure, but we continuously improve our safeguards.

10.International Data Transfers

If data is processed outside the EU, we ensure appropriate safeguards are in place in accordance with GDPR (e.g. standard contractual clauses).

11.Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

12.Contact

If you have any questions about this Privacy Policy or your data:📧 admin@somtammarket.com